Privacy Policy

At Canyon Lights, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our online platform and services for architectural lighting design and supply. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

• Personal Identification Information: This includes your name, email address, phone number, company name, and postal address when you request a quote, submit an inquiry, or engage in a project with us related to custom lighting fixture design, architectural lighting consultation, smart lighting system integration, energy-efficient LED solutions, outdoor landscape lighting, retail and commercial lighting installations, residential lighting upgrades, or lighting maintenance and repair.
• Project-Specific Information: Details related to your lighting projects, such as design specifications, architectural plans, site photos, and budgets.
• Technical Data: Information automatically collected when you visit our site, including your IP address, browser type, operating system, referring URLs, and website navigation patterns. This helps us understand how you interact with our platform and improve its functionality.
• Communication Data: Records of your communications with us, including emails, phone calls, and messages through our online forms.

2. How We Use Your Information

We use the information we collect for various purposes, primarily to deliver our architectural lighting design and supply services effectively and to enhance your experience.

• To Provide Services: To process your inquiries, provide consultations, design custom lighting solutions, manage projects, and fulfill orders for our various lighting services.
• For Communication: To communicate with you about your projects, provide updates, respond to your questions, and offer customer support.
• To Improve Our Services: To understand how our site and services are used, conduct data analysis, and improve our offerings, including custom lighting fixture design, smart lighting systems, and energy-efficient solutions.
• For Marketing and Promotions: To send you relevant information about our new services, promotions, or industry insights, where you have given consent or where permissible under applicable law. You can opt out of these communications at any time.
• For Legal Compliance and Security: To comply with legal obligations, enforce our terms and conditions, and protect the rights, property, or safety of Canyon Lights, our clients, and others.

3. Disclosure of Your Information

We do not sell your personal data. We may share your information with trusted third parties under specific circumstances.

• Service Providers: We may share data with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, email delivery, and marketing assistance. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our site of any such change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Canyon Lights, prevent or investigate possible wrongdoing in connection with our services, or protect the personal safety of users of our services or the public.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method can be guaranteed to be 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights under GDPR (General Data Protection Regulation)

If you are located in the European Economic Area (EEA) or the UK, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• You also have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.

6. Retention of Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

7. Children's Privacy

Our services are not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your data protection rights, please contact us: